How trust get destroyed

What would you do if someone who suppose to have your best interest at heart don’t take you seriously? Here’s a true story.

A lady went to report an accident at a police station one day. The process seemed straight forward enough that it shouldn’t have taken much time.

While explaining what happened one of the police officers started to make fun of her and questioned what happened and why she had visited that particular station to make her report.

On top of that the way they treated her made her felt like she made a mistake visiting the police station. With tears in her eyes she left the police station crushed instead of feeling relieved having done the right thing.

No matter how small the situation is its important to treat everyone with respect. Trust can be very hard to earn and can be lost very quickly.

See value in what you have

When I was a teenager I never knew that my tinkering had a name much less be a carreer option.

A few years ago I got the opportunity to work at my church’s national men’s ministry conference. All I was doing was recording the various presentations so that anyone who want to relive the conference can do so.

Looking back what this and other experience has taught me is that, value what you have. No matter how insignificant you might think the skill is someone will find it valuable.

Learn all you can about it and how to exploit it because you may never know where that skill will take you.

For me from messing around in my bedroom to working with the national media team in my church. I’ve also used this same skill to work in government media, rubbing shoulders with 3 Prime Ministers and various Ministers of government.

If what I initially thought as useless is an actual career what say what you have. Imagine if you took that seriously you may never know where you’ll end up.

The lesson is this learn to value what you have.

Importance of communicating changes to your customers

There was a guy who went to collect a package on behalf of a relative. Normally you only need a letter signed by the person to do this but some how the business added an extra requirement.

The new requirement is that the letter must be stamped by a notary public. The guy got that done returned and was denied because management added a new requirement.

Changing requirements without informing the public is a very common problem. It leaves customers frustrated and can result in them taking their money elsewhere.

These type of situations also leaves a bad taste and reveals deception. There’s a better way to do this though.

When making changes that will affect how people do business with you inform them of the change way ahead of time.

That way it will remove the frustration of finding out the day you changed it.

It will also give people time to adjust to the new normal and lessen the expense and the back and forth.

Make sure the people see the message of the change. This could be done via email, social media update, running ads, sending out a press release to the media and so on.

Putting up signs and posters about the change in your business is also another way of informing your customers about new changes that will affect them.

The messaging don’t have to be complicated just simple and clear about what to expect and why was it necessary. Saying it way ahead of time will prevent angry confrontations or worse loss of business.

Position yourself strategically

Positioning yourself to find customers is one of the most important skills you can develop.

I was in downtown Kingston on business when I notice a vendor near a local bank. He stood across from the shouting get your mask.

One by one people passing by walked up and purchased a mask from the vendor. On the surface it looks simple but look at the business lesson from this vendor.

Go where your customers are.

He was right in front of a bank. People cannot go inside without a mask so there was a strong need for his product. Plus he was on a busy street so people passing would see him.

Let people know what you have.

At intervals he would shout get your mask. This is strategic as if he just stood there no one will know that he was selling mask. If your were passing and need a mask he was right there and you could buy one.

These two lessons are easy to apply. And it also demonstrates the need to be aware of who you a targeting so you can easily put yourself in a position to sell your products and services.

How to stop procrastination

There’s a popular Jamaican saying that says delay is danger.

The true meaning of that saying comes alive when you are working on a project and the deadline is fast approaching and you have not started.

Its not that you mean to but other things have caught your attention or starting maybe difficult.

I know this situation all too well and have found 4 things that help me overcome procrastination.

1. Do it now

If something needs to get done do it now.

For example, you need to set an appointment to speak to a client instead of putting it off do it now.

2. write ideas as they come

Another example, if you have a writing project and have a few ideas write them down as you get it.

Leaving it until later is dangerous because you may not remember what it is.

Outline it and flesh it out now. Whe you ready to sit down to right you already did most of the work.

3. Keep a journal

If you love to read keep track of quotes that inspire you. Similarly, keep photographs you like the look of, shots that inspire you and compositions.

If you are a designer you can keep a swipe file of flyers and other designs you like. They can give you ideas for starting projects.

4. Start before you are ready

Doing things before you need them can help you move quickly.

Have a project due in 2 months start it out. Finish it before it’s needed so that if any changes need to be made it can be done before it ships.

Do things in bulk and schedule them out. Write more than needed. Take more photos than necessary and put plans in place before you have a need for them.

In all cases don’t put things off for later get it done now. You may never get around to it.

5 software tools I can’t do without as a content creator

As a content creator software tools are my best friend. It’s the center of all I do.

These are 5 type of tools that I would recommend anybody to have and know how to use.

1. Audio editor

An audio editor such as Adobe audition is my best friend. It helps me clean up interview, pick out quotes for features and mix down podcasts and other projects.

Investing in an audio editor will make the world of difference to your videos and podcast.

2. Video editor

If you create tons of videos, whether for YouTube, Facebook or otherwise investing in a video will be necessary.

You can cut out mistakes, add titles, lower thirds and other graphics to polish off your video.

You can also cut and splice things together. Add music and other elements.

Adobe premier, Vegas pro, Wonderware fillmora and final cut pro are good options in this category.

3. Photo editing tool

Instagram has increase the use of photo online. So having an editor to tweak your photos will be good investment.

From creating flyers, info graphics and croping images a good photo editor is the next tool on this list.

You also use it to create images for blog post, book covers, carousel for Instagram and so on.

Photoshop, gimp, abode lightroom and affinity photo are great options in this category.

4. Desktop publisher

Desktop publishers can help you create books. Though you can do certain things in word or Google docs these tools can help you create pdf documents and fillable forms.

If you are looking to create ebooks, a desktop publisher will come in handy.

Affinity publisher, Adobe indesign and scribus are good options to look at.

5. Vector graphic

Vector graphic software can help you design logos useful shapes and icons that can be used in other design.

Illustrator, Inkscape and affinity designers are good options.

Though you may not use all of them but having access at somepoint will make your life easier. Knowing how to use them as well will be a blessing.

How to optimize your workflow

Have you ever started working on a project only to get stuck. Or becomes side tracked only to realize your deadline is fast approaching and you’ve made little progress.

You may make a mad dash to complete it or you ask for more time. But the feeling of lack of progress on a project can get overwhelming at times.

At the beginning of my career as a writer working for a media company meeting deadlines use to frighten me.

Luckily after some experimentation and research I found 5 ways to optimize my workflow that I think can help you meet those deadlines.

1. Break project into steps

Worse thing you can do is doing everything all at once. Break the process apart to increase your focus.

What this will help is help you make small wins and make the project manageable.

2. Batch similar task together

I learn this from Michael Hyatt’s book free to focus. The concept is simple, group similar task on your calendar.

Work on everything in batches to increase your focus and save you time later.

For example, do all interviews on the same day. Write your peice at another time.

If you’re a designer, spend time to find all your ideas. Spend time to download all resources needed. Then sketch out all concepts then finalize them on another day.

3. Create templates and systems.

Creating templates and systems is critical to optimizing workflow.

In the book emyth Micheal Gerber emphasizes the need to be able to repeat results. If you know how to do something really well create a template or system to ensure you can get that basic result faster.

If you do something repeatedly everyday create a template. It helps you get consistent results everytime.

4. Review only when finished

There’s a chance you want to scrutinize your work on the go. Don’t do it. Make changes only when you are finished with the original idea.

Editing while you’re working will only waste time. Lengthen the time to actually finish and worse make you miss your deadline.

5. Get all the tools you need for the job

Invest in the right tools to make life easier. Don’t look at the cost upfront, look at the time you will save buying the right tools.

This could mean, software, plug-ins, physical tools, templates even people. Get what you need to get the job done.

Optimizing your workflow will take some time. Once you put the measures in place you will see your productivity improve.

5 things that helped me improve my writing

Writing was one of the most difficult things for me to do.

Whenever I was to write a letter, compose an email and similar things I would always draw blanks.

It would be very frustrating and I would avoid it for a very long time.

The reason writing was so difficult 8s because I had trouble expressing myself verbally.

The following 5 things helped me improve my writing a lot.

1. Read widely

One thing that sky rocketed my writing was reading more books.

Expose yourself to different styles of writing. This will help you find what you like.

For me I love clear writing. I also gravitate to authors who get straight to the point.

Anything that uses a lot of metaphors usually annoys me because some of the books I have read the authors leave you hanging.

But the point is the more you read and the wider you read, the more ways you find to express yourself through writing.

2. Blogging

Staring a blog was the best decision I have made. It helped me practice in public.

It also helped build my confidence to try other forms of writing.

Another way to put it is practice writing down your thoughts.

Not just writing it down but sharing it to get feedback from others.

3. Have a structure

Nothing waste more time than trying out how to say what you want to say.

Learn how to structure your thoughts. Find something you like and stick with it.

One thing that helped me was following the structures that copywriters used to write advertisements.

These people know how to structure their thoughts in a logical format. Following these guys is a good way to learn how to structure your writing.

4. Don’t judge your ideas

One thing that increased my speed was trying all my ideas by faith. While writing just getting everything out of my head and onto the page.

If it works great if it doesn’t I learn from it and move on.

5. Practice everyday

Writers write. That’s what we do. If you don’t use it you’ll lose it.

Fund some time to write some thoughts down. Keep a journal, digital or physical.

The act of writing something down everyday, sharing it and having it edited by someone else helped me to improve the quality of my writing.

Conclusion

These are some of the things that helped to improve my writing.